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Terms & Conditions

Terms and Conditions

Acceptance of the Terms

By accessing or using our platform (the "Platform"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not wish to be bound by these Terms, please do not use the Platform.

Eligibility Requirements

To register for an account on the Platform, you must be at least 18 years old (or the age of majority in your jurisdiction) and have a valid email address. By registering, you confirm that you meet these eligibility requirements.

Minimum Age Requirements

You must be at least 18 years old to access or use the Platform. If we reasonably believe that you are under 18, we reserve the right to suspend or close your account.

Geographic Restrictions

The Platform is intended for international users across Europe and beyond (the "Target Market"). However, certain countries may have restrictions on accessing or using our services due to laws or regulations in those jurisdictions. By registering for an account, you confirm that:

  • You are not a resident of the United States;
  • You meet all applicable jurisdictional requirements;

Account Registration Rules

When creating an account on the Platform, please provide accurate and complete information about yourself. We may request additional verification details from time to time.

  1. Registration Details: When registering for an account, you must provide accurate and truthful registration details.
  2. Unique Login Credentials: You agree not to share or allow unauthorized access to your login credentials (username/password). It is your responsibility to maintain the security of these credentials.
  3. Account Accuracy Obligations: It is your responsibility to keep your registered information up-to-date.

One-ccount-per-user Policies

You may only have one account on our Platform, and you must not use proxy accounts or create multiple accounts using different login credentials for a single user.

Identity Verification and KYC (Know Your Customer)

To comply with applicable laws and regulations, we reserve the right to request identification documents from time to time. This includes:

  1. Personal Documents: We may ask you to provide government-issued personal identification documents (e.g., passport).
  2. Residential Address Verification: To verify your residency for security purposes, please provide a verified residential address.

Account Security Responsibilities

You must take care of the security and confidentiality of your account information. This includes:

  1. Password Protection: Keep your password confidential to avoid unauthorized access.
  2. Monitor Your Account: Regularly monitor your account activity.

Login Credentials and Password Protection

It is your responsibility not to share or allow unauthorized access to your login credentials (username/password).

Restricted Behaviour and Prohibited Activities

The following activities are prohibited:

  1. Multi-accounting: Creating multiple accounts using different login credentials.
  2. Fraudulent behaviour: Any act that causes financial loss, damages our reputation, or creates technical issues on the Platform.

Bonus and Promotion Rules

To receive bonuses or participate in promotions, you must comply with specific rules outlined on our website (the "Terms & Conditions of Bonuses").

  1. Wagering Requirements: You agree to meet all wagering requirements as outlined for each bonus.
  2. Bet Limits: Do not exceed maximum bet limits specified.

Bonus Abuse Prevention

We reserve the right to cancel or void bonuses if we reasonably believe that you:

  • Have used any promotional code improperly;
  • Exceeds normal gaming activity thresholds;
  • Has been involved in bonus abuse.

Deposits and Withdrawals (if supported by source material)

You agree to abide by all applicable laws, regulations, and our deposit/withdrawal policies when conducting transactions on the Platform.

  1. Verification Before Withdrawals: We may request additional identification documents or verification steps for certain withdrawals.
  2. Processing and Review Procedures: When processing your withdrawal requests.

Responsible Gambling Expectations

The Platform encourages responsible gaming practices:

  1. Set Deposit Limits: To manage your gaming expenditure, set realistic deposit limits within the settings menu of your account.
  2. Self-exclusion and Account Restrictions: We may limit or block access to services if we suspect excessive playing patterns (self-exclusion).

Game Fairness and RNG Systems

Our games are governed by independent auditors for fairness:

  1. RNG Audits: Our Random Number Generators ("RNGs") undergo regular audits.
  2. Auditor Standards: We adhere to relevant auditing standards.

Technical Interruptions or Voided Gameplay

We may cancel bets, void gameplay outcomes, or remove content in exceptional technical circumstances (e.g., platform downtime).

Suspension or Closure of Accounts

The Platform reserves the right to suspend or close your account if you:

  1. Violate these Terms: Fail to comply with any term;
  2. Disrupt Services: Engage in behavior that causes inconvenience, loss, damage.

Intellectual Property and Platform Ownership

All content and trademarks on our website are owned by Spinfin Casino.

  • Copyright Protection: Our software, platform, games and all original content (including text, images) is protected under international copyright law.
  • Trademarks: Registered brands, logos, designs remain the exclusive property of their respective owners.

Limitation of Liability

To the fullest extent permitted by applicable laws and regulations, we disclaim liability for direct or indirect consequential losses resulting from your access to our services:

  1. Service Disruptions: Temporary disruptions (maintenance/downtime).
  2. Technical Issues: Technical issues affecting gameplay/bets.
  3. Losses/ Damages: Directly caused by the Platform.

Modification of Terms

The Platform reserves its rights to update, modify or change these Terms without prior notice:

  1. Notice on Website Changes: Updated terms will be published online and are binding immediately upon publication;
  2. Immediate Enforcement: You agree that any updated version is subject to immediate enforcement regardless of when you last accessed the Platform.

Contact or Support Guidance

For assistance with account questions, bonuses, verification or other issues:

  1. 24/7 Live Support: Use our live chat system for real-time help.
  2. Support Email Address: Write us.
  3. Help Centre Website Pages: FAQs and knowledge base articles are located on this website.

Applicable Licensing or Regulatory Oversight

The Platform complies with relevant regulations in the jurisdictions we serve (as noted):

  1. Curacao Gaming Licensee: We maintain a license under applicable laws in Curacao.
  2. Adherence to Laws & Regs: Complying fully with regulatory requirements for our target markets.

Definitions

Where used herein, terms have the meanings defined within this document.

By accepting these Terms and Conditions, you confirm that:

  • You agree to all of its content;
  • Understand your obligations under it;
  • Consent to receiving updates in writing (via email or other means).

Upon reviewing this content, if you are unsure about any section please contact our support team.